Motivate your team_v01-1

 

The success of your business relies on a multitude of factors, but one of the most important is your team. Plenty of studies have proven that a highly engaged and motivated team is great for business. However, it’s not uncommon to struggle with keeping your staff inspired and committed to your business. If you’re noticing your team needs a little bit of motivation, here are three steps to achieve that!

Step 1: Get your team invested in the business

Getting your team invested in your business and its results is a great way to increase their commitment, sense of responsibility and willingness to work as a team. 

One effective way to achieve this is by sharing your business financials with your team. This creates a sense of transparency which leads to ownership and shared responsibility, which shows your staff that their hard work truly makes a difference to the overall performance of the business. It fosters trust and shows your staff that they are valued members of your team.

Hold weekly team meetings to discuss your key performance indicators (KPIs) and encourage your team to contribute ideas and suggestions for improving them.  It not only provides you with a fresh perspective but also makes your staff feel heard and valued.

Step 2: Create incentives that reward achieving KPIs

If you’re struggling to motivate your team, don’t worry; it’s completely normal. People work differently, and what motivates each staff member can vary. If you’ve been trying to get your team invested in the business’s overall performance but are struggling to keep them motivated, it might be time to introduce incentives. Incentives are a great way to motivate your staff to do what’s needed to achieve specific results, as they receive a reward for performing at or exceeding the expected level.

Incentives don’t necessarily have to be monetary; there are other ways outside of a commission rate that can help. For example, you can offer a monthly team reward, such as a fun day out or an afternoon tea if everyone meets the goal. Or incentivise each staff member individually with a free treatment or a day in lieu if they meet their goal.

Your business management software should allow you to easily set goals and track your staff’s progress towards their targets, such as how much appointment retail sales revenue they made, or how high their rebooking rate is for the month. By having this data readily available and checking it regularly, you can check their progress and support them if they need help to reach their goals.

Step 3: Let your staff track their progress for self-motivation

Self-motivation can drive your team to achieve success. Although you can track their progress and share it with them over the month, it’s a great opportunity for your staff to take an active role in tracking their progress and holding themselves accountable for their results.

Your software should allow you to set up a personalised chart for your staff to track their progress towards their targets, without seeing others’ performance. By making this information accessible to them, you can encourage your team to check it daily and see how close they are to reaching their goals.

By implementing these three steps; sharing financials to get your team invested in the business, incentivising their performance with rewards, and allowing them to track their progress closely, you can help to create a happy, motivated team that is loyal to your business and fully engaged to perform at their very best.

Kamrin Hira is a marketer at Kitomba Salon and Spa Software. To learn about how Kitomba’s reporting and target tracking can help motivate your team, visit www.kitomba.com or call 0800 161 101