Lisa Conway: Measuring salon targets to make the magic happen. Management Consultant Peter Drucker once said, “If you can’t measure it, you can’t manage it.” I’d argue that many important aspects of your salon business – such as culture, morale and energy – are manageable, yet can’t readily be nailed down […]
Does your salon, spa or clinic need a leader? By Alyssa McArley: The difference between strong leadership and effective management is often overlooked. A manager coordinates the day to day running of a business, but a leader is able to motivate a team into creating ongoing success. Great leaders and […]
The Bristol Freighter and the Salon…By Malcolm Gibbons: Today as I sit down to write this piece my thoughts go to what am I going to say that will make a difference to hopefully a lot of salon owners – what secret gem can I share that will help move them […]
The 6th annual PowerUP salon owner planning and networking event took place in Auckland on November 4th at Sorrento in the Park. Run by Salon Business Coach Malcolm Gibbons, this event was attended by over 40 salon owners and managers from all over New Zealand along with various industry suppliers. […]
Kao USA Inc. has announced that it has signed an agreement to acquire Oribe Hair Care from Luxury Brand Partners. Daniel Kaner, co-founder and currently co-president of Oribe, will be named president of the newly acquired entity. Oribe has grown from a prestige hair care brand into a global beauty […]
Here’s some facts on why loyal clients are so important: It’s cheaper to keep clients: When people think of “marketing” they tend to focus on activities targeted at attracting new clients. While expanding your client base is crucial to a successful business, the importance of retaining current ones can’t be […]
Kyra Sproule: The Christmas season is here! Love it or hate it, it’s the busiest time of the year for our industry and an opportunity for a big revenue boost. In fact, our data shows that revenue increases by over 10% in New Zealand and Australian salons, spas and clinics […]
Lesley Scher: In this past year there has been a large rise in Salon Business Insurance claims in the hair & Beauty industry. These have been caused by burglaries, thefts, natural disasters, alleged negligence in treatments and advice, employees alleged unfair dismissals, sickness and accidents. When taking out your insurance, […]
If you want to set up a hairdressing salon, beauty salon, or a barber shop, there are procedures and hygiene requirements you need to follow. All hairdressers premises need to be registered by the local authority under the Health (Registration of premises) Regulations 1966. You need to display the Certificate […]
Kyra Sproule: People are becoming increasingly aware of their eco footprint and trying to make more sustainable choices. This is leading clients to actively look for sustainable options, and expect a more eco-friendly experience when they visit their favourite salon, spa or clinic. Making your salon, spa or clinic more sustainable […]
Malcolm Gibbons: Does the end of the day come quickly and you finally get home and say Wow, that was a chaotic salon business day… And I’m not even sure I got much done… Do you sometimes (or always) feel that you are playing catch up? Most salon owners I talk to […]
Malcolm Gibbons: In this article I ask you to take a long hard look at your position as a salon owner, and to ask, “Is it really worth it?” Are you making the money you thought you would? I talk to many salon owners and the truth of the matter is that […]
Kyra Sproule: Meetings can be fun, inspirational, informative, educational, or all of the above. One thing all business meetings have in common is that they are most effective when well planned and appropriately managed. Meetings are the best way to communicate with your team. They get everyone together, engage them […]
Malcolm Gibbons: One of the most common requests I get from clients is to give advertising help. They say that they need to do marketing and can I help them with an ad? I generally answer ‘sure’ and then ask some questions like, what’s your budget? Where would you be advertising? […]
Malcolm Gibbons: Many salon owners don’t plan and those that do seem to most often not follow their plan or typically forget they even have a plan altogether. And that’s not good for their team, their clients, their business and ultimately themselves. So, here’s the question – Are you the […]
